TECHNICAL SUPPORT

Sometimes the issue you may be facing is one we have dealt with many times, you are an expert in your field and we are an expert in ours, rather than spending hours if not days on the issue let us resolve it for you so you can get back to doing what you do best!

we are here to support you!

We know that there are many I.T. companies out there and that choosing the right one can be overwhelming as you have to have a level of trust in your MSP (Managed Service Provider) – all we can say is please take a look at our reviews from many happy clients over the years and decide for yourself, it’s just a quick phone call, if we fit great! if not then we will do our best to suggest a company that can help.

want to just speak with us?

Trawling through a website can be time consuming and also pretty boring, let’s be honest! – we truly believe in a conversation so we can understand your needs and tailor our support to suit you, get in touch with us below or if you would prefer just give us a call between 9-6PM Mon-Fri on 0333 241 2336

WHY CHOOSE US

A few things we’re great at:

Our Motto is “Everything I.T.”

The services we provide are so wide scale its not as simple as bullet pointing them, however we will try our best here, click on the individual options for full information, We are working our way to create each section for this brand new website Oct 2022 so we may not have everything described fully just yet.


Cloud 2 Cloud Backup Solutions
Microsoft 365 including Office 365
Email Security & Encryption
Cyber Security
SSL Management
RMM Monitoring
Patch Management
Data Breach Support
Data Encryption
Staff Security Training
Penetration Testing



Custom Computer Builds

The parts that go into a computer system are so, so important, we are always amazed how many people pop down to their local computer store and pick up any computer “That looks like one” we then receive a phone call asking for help as the system does not do this and that and is really quite slow…

Honestly I ask people everyday that if you must but a computer online or in a “local store” to call us while they are there and not be sold to, as all to often people come out with software they don’t need,, is not compatible and was just an upsell by the store to earn a bit more commission, we will happily advise you free of charge on what system is the right one to buy, all we ask in return is that you consider us for any further I.T. support you may need in the future, simple right?


Computer/Laptop Repairs & Upgrades

We offer computer repairs and upgrades all over the north west, based in Warrington, we cover our local area of course but also, Widnes, Runcorn, Frodsham, St Helens, however we do have clients outside of these areas and worldwide and we assist these clients remotely.

Okay a few years ago we created a video on YouTube explaining that, your 4-5 year old laptop still has a lot of life left in it, with a few upgrades and a bit of CTA Magic we really can make your old system run better than it was at new at probably at least half if not a quarter of the price of a new laptop, plus it’s better for the environment, we truly love seeing the look of client’s faces when they see their laptop that used to take about 3-5 minutes to boot up, come on within 20 seconds, its literally mind-blowing, so before you make any rash decisions, get in touch with us first and let’s see what we can do.

System Re-Install, Windows, Mac, Linux

99% on the time a system is running slow because it is bogged down with software that you do not need to run, however many of us can be a bit “click happy” especially kids on games.

In a lot of cases a system re-install is the best option, however we do go a huge step further than a lot of I.T. Companies who assume that you no longer need all of those documents, pictures, files on your desktop etc, because of course you will have backed them up? – We never assume anything and even if you tell us that the system can be wiped, no files are needed, “It’s all good” we will still take a backup as data is everything, a computer can be replaced but data cannot!

ICO Registered you can trust that we will treat your data with care, security and assure you that your data will be returned back to your system after re-install if that is what you wish, once this is completed your data will be deleted from our systems with 48 hours of transfer.



Data Recovery

This is one of the areas where no person or business ever wants to have to approach and that is Data Recovery, Hard Drives Fail, Cyber & Data Breaches Happen, and this is where we can assist, of course prevention is always the best cure which is where our Cloud 2 Cloud Solution comes in, should you ever have a data breach, laptops, desktops stolen etc, we can assist to recover that data, however all to often no backups are in place, in the event of a system failure such as the computer not booting up or logging in, we can do our utmost to recover your data for you at an affordable price and if we can’t do that, there is no cost to you at all, we have dealt in many cases where there has been evidence on a computer or device needed to be recovered to help in court matters and we truly will do all that we can to help.

Web Domains, Hosting & SSL

Ok so anyone starting a new business should grab a domain name as quickly as they should, howevr we have always described a domain name a bit like a private registration for a car, if you don’t have the car (Hosting) then it’s no use, over years we have provided many domain and hosting services to our clients and have improved upon them constantly, we can honestly now say that we have the best of the best when it comes to Domain names, Site Security, SSL Certificates and of course hosting, such as you site is no longer hosted in just one place at a time which is hared with thousands of other users, your site is hosted with CTA Systems I.T. Solutions Ltd and should a UK server go down, then your site is till hosted on at least another four, this helps massively with google rankings, SEO itself and reliability, let CTA Systems do what we do best and manage your site for you.

Web Design

Let’s be honest, the best person to describe your business is you! – we can make your page look all pretty, but at the end of the day, what we need is content, because without that your site will not be found, so many users focus on the colours, pictures and “can you just shift that to the right” but the potential clients searching for the service you provide really do not pay that much attention, as long as your site is professional and you provide what they need then there is a high chance it will lead to a sale or purchase, that is where SEO comes in.


SEO Management

At CTA we are providing Organic SEO services, this means unpaid Google Advertising, AdWords can be very expensive and sometimes for the smaller business it’s nice to be found from a simple google search, basically what this means is that whenever you search for something on google and let’s be honest you skip past the “Ad” links, everything then is organic which means what people are really searching for.

We suggest that you write down what you would like people to search for, for example you need to start with long tail keywords such as “20cm Disco Ball with wire” – of course we understand that you want to rank on page one of Google for “Disco Ball” but that comes much later.

Lets us do what we do and we will have you ranking higher as quickly as we possibly can for a price that does not cost thousands per month!



Cloud Computing

We fondly remember a client, who sadly is no longer with us, who used to say, “it’s not a cloud to me, its the fog” which we truly understand can be a confusing subject.

Cloud computing can mean many things, from hosting a virtual machine online, hosting your files online using a service such as Onedrive, Dropbox, Google Docs etc, the benefit to cloud computing is that your files go with you from device to device, meaning you can work from literally anywhere and should you have a problem with a system then its possible to just use another computer, iPad etc.

We offer many cloud solutions, such as Microsoft 365, Onedrive, SharePoint, Teams for your company staff or just as an individual business, please contact us for more information




Web Design

Let’s be honest, the best person to describe your business is you! – we can make your page look all pretty, but at the end of the day, what we need is content, because without that your site will not be found, so many users focus on the colours, pictures and “can you just shift that to the right” but the potential clients searching for the service you provide really do not pay that much attention, as long as your site is professional and you provide what they need then there is a high chance it will lead to a sale or purchase, that is where SEO comes in.


WE COUNT

How We Stack Up!

L Any company can say how good they are, however our figures show it all, please do your own research on us by googling CTA Systems and we promise you that you will not regret getting in touch.

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YEARS OF EXPERIENCE
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HAPPY CLIENTS
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5 STAR RATINGS

Contact us

Have something to fix?

At CTA Systems – We try our very best to help in every way possible and if we can’t do that then we will happily send you to a highly recommended partner of ours so the rule stays the same – Our Number is the best to call then you know where you are going with trust!

Will Howell

Will Howell

Typically replies within an hour

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Will Howell
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Peter Drabble
Peter Drabble

Left us a 5 star review

googletrustpilot
4.8

CTA Systems are the best and have given us excellent first class support for many years. Nothing is too much bother.

I am really happy to give Will plaudits as any time I have a problem he invariably has the solution. Good to have him available at the end of the phone!!!

Credit where credit is due. I leave very few reviews but I had to write this one. CTA saved me a lot of headache and frustration by solving my mac problem in very short time. Having shown the problem to many so called experts it was CTA who identified and fixed the issue. Amazing service and customer care. Thanks again for your help and professionalism.

Brilliant service from Will and CTA Systems! It’s amazing to have someone to help get set up and all ready to go. Thanks so much

Great service - Will really knows his stuff and explains things well. I absolutely recommend CTA.

As Manager of a small children's charity I can't thank Will enough for coming to our rescue this week. My laptop apparently suffered a Windows corruption but Will responded very quickly to come and identify the issue and to reassure me that my data was safe. The laptop has been returned, fixed and with a new hard drive, and is now so quick it's like a new machine. Would highly recommend and look forward to utilising his excellent service again to rectify issues with our other charity hardware. Thank you

We have used Will before in purchasing our IT equipment for our business. Great advice and service based on your business need. Also on hand for general advice all things IT and technical. Will always use Will and wouldn't hesitate to recommend

Whilst abroad discovered some serious issues with our emails and other problems, which were out of our control. We were put in touch with Will of GTA and he has performed nothing short of a miracle. He's solved it all and much more, going above and beyond, enabling the business to continue as quickly as possible, despite my absence on holiday he worked tirelessly. I would recommend him totally. Thanks, Will

I needed assistance with my home computer, it was running really slowly. I contacted Will from CTA systems and he couldn’t do enough from start to finish. From initial call to job completion was two days, even over the bank holiday weekend. Will upgraded my computer and helped (remotely) set up the desktop so my wife can use it for work. Will went above and beyond what I was expecting and I would highly recommend CTA.

Prompt attention, very helpful and friendly. Would definitely recommend.

Absolutely pleased by this husband and wife team. Nothing is to much trouble ,would use them again and highly recommend William to everyone who needs help with IT! Thank you for your help today!

Will Howell CTA is a brilliant IT person can sort all computer problems

As always a helping hand(brain) at the end of the line. Nothing is too much trouble even if it is a completely new problem. Thanks Will

Great Customer service. Would definitely recommend to anyone.

Very good customer service. Would definitely use again. Thanks!

Installing a solid state hard drive into my elderly (like me!) laptop has enhanced the performance amazingly. Done rapidly and efficiently by CTA.

Di Evans
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Di Evans

Will has been supporting my business for 3 years now, since I first ventured into the world of self employment. His support, advice and guidance has been brilliant. Always reliable, professional and responds when you need him timely. Glad to be in safe hands and would highly recommend

Excellent in all aspects. Thank you for your patience!

The service from Will is always excellent.

Called for some advice and to enquire of service recently. Spoke to Will, he was so helpful and educated, answered all my questions and just overall a really lovely experience! Would 100% recommend them and will definitely use them in the future!

Holly Cannon
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Holly Cannon

Called for some advice and to enquire of service recently. Spoke to Will, he was so helpful and educated, answered all my questions and just overall a really lovely experience! Would 100% recommend them and will definitely use them in the future!

Keith Pethard
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Keith Pethard

After trying to fix software problems myself which made matters worse, I contacted CTA Systems and spoke to Will Howell who had no problem fixing everything and at a great price too. Wish I had called a lot earlier .

Gwen Backhouse
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Gwen Backhouse

CTA systems have saved my bacon on a few occasions. Will is a godsend! He is on call whenever I need help with anything IT based and explains things in an easy to understand way. I'm really grateful for the way he fixed my PC recently too, all remotely!

Rachael Scott
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Rachael Scott

Will at CTA Systems is an absolute life saver to me! He is always on hand to sort out my laptop issues. He has fixed my laptop countless times, sorted me out with file back ups and advised me on every issue I have ever had. Nothing is too much trouble for him. Thanks Will, I would be lost without you! Fully recommended! Complete computer peace of mind! :)

Will at CTA Systems is an absolute life saver to me! He is always on hand to sort out my laptop issues. He has fixed my laptop countless times, sorted me out with file back ups and advised me on every issue I have ever had. Nothing is too much trouble for him. Thanks Will, I would be lost without you! Fully recommended! Complete computer peace of mind! :)

Thanks to Will brilliant service again assisting me with the home computers. Thanks very much

Chris Higgins
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Chris Higgins

Very friendly and excellent service nothing is too much trouble would highly reccomend

janet
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janet

sorry for the late review. Contacted Will as I hadn't used my laptop in a while due to it needing updating but not enough space on it. Will looked at it and confirmed it was something he was able to rectify for me, I dropped off, he contacted me with what needed to be done and a price. although it did take longer due the covid 19 crisis i am totally happy with the work done and he was very polite and friendly. Will also said when ready to invest in new laptop to contact him and he will advise on which to purchase.

Jason Pye
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Jason Pye

Excellent service, couldn't ask for more. Will called back on time and resolved my issue in a professional manner. I wouldn't hesitate to recommend him going forwards.

Excellent service, couldn't ask for more. Will called back on time and resolved my issue in a professional manner. I wouldn't hesitate to recommend him going forwards.

I think I might have gone crazy without Will's help today, can not thank him enough

I too have nothing but praise for Will and the service he provides. He always responds very quickly to any queries or problems with my laptop and sorts them out every time. I am not very tech savvy at all but Will is very kind and patient and I can’t thank him enough for that.

Tommy Clarke
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Tommy Clarke

What a guy, totally saved my life after a an old machine of mine gave up over night I thought I had lost all photos, videos and documents. This guy made it sound a piece of cake to recover it all, oh my God was he right he has since recommend what machine to get which he has fully set up for me, in my words the guy is a legend who has done some boss work for me

Coastal Homes
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Coastal Homes

Great service, the supply and set up of the computers for our business.

studio néo
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studio néo

we recently migrated office systems to office 365 and will was on hand to ensure the transition went smoothly. all went well and workflow not interrupted at all. would recommend.

will was great when we migrated to office 365. always on hand to advise and the switch went seamlessly no interruption to workflow

 Emma
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Emma

after my laptop completely died I was mortified thinking I had lost all of my coursework and photos, I took it to a local shop first who's first response was can we wipe it! absolutely not was my reply and off I went with my laptop! I contacted CTA and over the phone Will from CTA gave me 3 possible options as to what as wrong, within a day he came to my place of work pulled my laptop apart and rescued all of my data - I also gave him another laptop to take away which he has also repaired back to working order - Couldn't be happier with CTA, great customer service, great price and knows his stuff - Highly recommend and will be using in the future

beverley connell
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beverley connell

good service

Mrs Bernadette Benson
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Mrs Bernadette Benson

Excellent service from CTA Systems rang Thursday and my Computer was fixed and running the next day, with a new processor fan. Would highly recommend Wil Howell

Steve Saxon
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Steve Saxon

Will did an SSD upgrade, memory upgrade and Will suggested I get a new 24” monitor. My PC is now working much better, is a lot faster and the text on the screen is much more visible. I can highly recommend Will as a very knowledgeable and trustworthy IT professional.

I contacted Will through my BNI network as my previous computer support manager had retired. I was struggling to gain access to some backups and whilst remoting onto my computer he commented on how slow it was (he wasn't the first person to mention this!). What an amazing difference he has made to the speed of my computer following the installation of an SSD, plus lots of other advice as well eg secure passwords. Thank you Will, Sue Bailey

I was recommended to ring Will when my computer broke AGAIN not long after paying out to get it fixed, he recommended that I get an SSD drive OMG WOW cannot believe the speed been using it now for a couple of days waited to review to try it out first made up, as soon as I've saved up getting my old laptop done too, Thanks Will Mary H

Tony Dolan
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Tony Dolan

I had a major Office 365 problem which Will from CTA sorted professionally with very little disruption to my day to day running of my business. Will is a total IT specialist who gives 'over and beyond' with his support. I would have no hesitation recommending him to any company who wants a professional IT support service. Thank you Will.

Ruth Mort
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Ruth Mort

Will Howell is a total hero!! Dropping my laptop on a Saturday night and breaking it was the last thing I needed, but 1 quick phone call to Will and an invite to his house within 30 minutes was incredible!! My tears are dry and my life's work is back in my hands all because of Will. Incredible customer service, way above anything Ive ever known and totally professional. I couldn't recommend him more, just phenomenal!!! Will Howell thank you, thank you, thank you!!!!

OMG I cannot recommend Will at CTA Systems enough!!! I dropped my laptop that has my life's work on it, my heart sank and my eyes over flowed with tears, literally I was besides myself, BUT one phone call to Will from CTA Systems on a Saturday night, I might add; Will invited myself and my hubby to come to his house straight away and he said he would sort it for me. He literally is a lifesaver, my computer is sorted, my mind is at peace and all his hard work has made it possible for me to continue my company!! He truly went way above and beyond, he is phenomenal, kind, as well as being totally professional and just incredibly fantastic at his job plus his customer service cannot be matched!!! Will you are my hero, thank you from my normal beating heart!!

Maureen Laverty
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Maureen Laverty

I highly recommend CTA Systems for any computer problems. Will Howell will help sort you out and, most importantly, explain technical things in terms we can understand.

Chris Myers
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Chris Myers

We use CTA Systems for all of our systems in the office and cannot reccomend them highly enough, we originally started using them for general IT support, and now we have our Office 365 with them, Office Broadband & Phones, Cloud Backup & Web Hosting, after being messed about by another computer company in Warrington in the past we will not be changing our supplier again. 5 Stars - Chris

Deborah BONE
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Deborah BONE

Absolutely brilliant and totally professional, fully up to date with the constant changes in technology. Will is a lovely genuine person and totally trustworthy. I would have been lost without his help for the past 10 years

Will was a really nice guy, He sorted out my PC for me. Cleaned the inside of the case (spotless) and sorted out a bunch of viruses for me, would very much recommend.

Brilliant service. Thank you so much