LOOKING AFTER OUR CLIENTS

One of the most popular services we offer at CTA Systems is our Care Plans, this gives the user or users full support throughout the year, so if you are having difficulties with your system we can quickly remote in and take a look, 95% of issues can be resolved with a quick call to us on 0333 241 2336 or Contact Us Here.

WHAT IS INCLUDED?

Our care plans include as standard:

Phone Support
Remote Support
Email/WhatsApp Online Support
Annual Servicing

Our Advanced Support Includes all of the standard Plus the following:

RMM Remote monitoring, this is an advance warning on component issues by actively checking continuously, such as hard drive issues, temperature warnings, disk usage warnings, failing components, we will usually get in touch with you before you realise there is an issue, Proactive rather than Re-Active

Patch management

Rather than waiting for your computer to be updated by Microsoft our system pushes critical updates to your system twice weekly.

I.T. Automation – for example if your hard drive is filling up were are alerted and automation kicks in and performs disk clean-ups etc, that is just one automation as an example.

This has proven to be extremely advantageous over the past few months with clients as we have detected a number of issues and resolved them before they got worse.


Will Howell

Will Howell

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Will Howell
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sylvia rice

Left us a 5 star review

I think I might have gone crazy without Will's help today, can not thank him enough

sylvia rice 29 May 2020
google

Will was a really nice guy, He sorted out my PC for me. Cleaned the inside of the case (spotless) and sorted out a bunch of viruses for me, would very much recommend.

Paul O'hare 21 September 2018
google

Prompt attention, very helpful and friendly. Would definitely recommend.

Pauline Heuston 30 May 2022
google

Called for some advice and to enquire of service recently. Spoke to Will, he was so helpful and educated, answered all my questions and just overall a really lovely experience! Would 100% recommend them and will definitely use them in the future!

Really reliable service!

Holly Cannon 26 November 2020
trustpilot

Will did an excellent job on my computer, after my hard drive had failed. He also was very knowledgeable and informative on various other aspects such as security, computer viruses, and backup services, and I would highly recommend CTA Systems to anyone who has a computer problem in all areas of the north-west.

Stuart Gilchrist 1 April 2015
google

Absolutely pleased by this husband and wife team. Nothing is to much trouble ,would use them again and highly recommend William to everyone who needs help with IT! Thank you for your help today!

donna winders 11 October 2021
google